SIGN UP FOR OUR NEWSLETTER

The changing face of retail: technology-driven shopping

• 08/02/2017 10:07 AM
Retail is changing - from the stores that we see on our high streets, to the out of town super malls and the rapid rise of new kids on the block: online only and mobile marketplaces. These changes are all being driven by our evolving consumer expectations and shopping habits; consumers are demanding more and more ways to browse, compare, and buy. Read More
Read More

4 workspace services you didn’t know could be bookable online

• 07/26/2017 10:05 AM
For business centres and flexible workspaces, it’s all about making the most of the space you have on offer. A huge part of achieving this is finding the quickest, easiest, most efficient method for allowing members to book their rooms and facilities. Many workspaces are now embracing online booking to deliver convenience and superior service to their clients - but did you know online booking has the ability to streamline more than just room bookings? Here are four services you might not have thought about scheduling online. Read More
Read More

Where does customer service start?

• 07/06/2017 9:12 AM
If your instinct is to answer the question “Where does customer service begin?” with “As soon as they walk in the door” or “When we answer the phone”, you’re not alone. When we think about customer service we tend to define it as something we only engage in when we’re actually, well, engaging. In fact, when you reflect on your own experiences as a customer, you quickly realise that a lot of what you remember comes from outside individual interactions. Read More
Read More

SIGN UP FOR OUR NEWSLETTER