Deliver incredible omnichannel experiences
Create an integrated offline and online user experience that is consistent, on brand, and empowers your customer to choose you. From first touchpoint to loyal customer, Appointedd creates a seamless, scalable omnichannel customer journey that converts and drives revenue.
Smarter online booking software for retail
Thousands of retail consumers use Appointedd every day to schedule in-person experiences like personal shopping, fittings for everything from suits to bras, and in-store product launch events.
Equally, consumers now regularly use Appointedd to schedule for virtual experiences. Clients offer everything from online masterclasses to 1:1 styling appointments. Appointedd’s software integrates easily with video providers like Zoom and Microsoft Teams, and payment providers like Stripe and Square. So, clients can create a bespoke online experience where their customers can experience and shop from the comfort of their home.
Omnichannel journeys empower customers to shop when, where, and how they like to achieve. That’s why Appointedd’s clients receive such high conversion rates and customer satisfaction.
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Proven results
Charlotte Tilbury saw over 230% increase in booking numbers from Q1 to Q2.
A national retailer increased its average basket size by 300% per customer.
Once virtual services were introduced, online customer inquiries increased 360% at Space NK.
Appointedd is proud to power
Paul McBride, Head of Operations at
MOSS BROS
“We saw a 300% rise in appointment demand from pre to post pandemic, then apply a 80% conversion rate, it has turned out to be quite an exciting environment to be in. Appointedd has been a fundamental tool for us to understand our customers desires, needs and wants and ultimately convert them to paying customers.”
Features for retailers
Customisable booking tools
Integrate Appointedd in a way that flows seamlessly alongside your existing online presence. You can personalize your booking tools and booking notifications with images, logos, and colors to match your website and reflect your brand.
Video conferencing
Appointedd has a variety of integrations and partnerships that allow our clients to schedule and host everything from meetings, to masterclasses and large capacity livestreams.
Automated communications via email and SMS
Set automatic, branded emails and SMS to confirm bookings, send reminders, and follow up communications after the appointment ends.
Book a demo with one of our experts
A strong community of partners
Appointedd’s many partnerships extend our offering even further, and offer our clients more CRM, video conferencing, online payment and data management options.
Respond to market demands
Increasingly, shoppers are shifting their purchasing habits to be more digitally focused.
Just because your customers are choosing to shop online, does not mean they want to be left entirely alone. Our integrations allow you to engage your online shoppers and create a personalized shopping experience so that customers can purchase exactly what they want, from the comfort of their home, or can choose to schedule time in for a personal shopping appointment.
This hybrid approach empowers your customers, and has proven to increase engagement, personal shopping appointments and basket totals.
Improve staff efficiency
Data shows that our software can save a staff member 8 hours of manual admin a week. By introducing Appointedd, you can cut back on the amount of time your staff spends on admin while also reducing capacity for human error in your system. Our clients have found that Appointedd’s booking technology reduces operational costs by as much as 75% while increasing in-store efficiency by 35%.
You can easily grow with Appointedd
Our booking technology is scalable and easy to flex up when you need it. As you start on your Appointedd journey, you may have one specific use case in mind, but our clients appreciate how easy it is to add resources and calendars in our system if and when they need it. As your business grows, it’s good to know that nothing is too complicated for us to achieve. Our flexible API and wide variety of partnerships and integrations offer endless opportunities for our customers to find new ways to engage customers.
ROI Calculator 1
Ever wondered how much time your staff could save on manual scheduling? By using our ROI calculator, you can find out how much time, money, and resource your business will save by introducing Appointedd’s online booking tools for client scheduling.
We already work with some of the world’s best, including two of the Big 4 and leading Financial Services firms.
To use the calculator, just enter some basic variables, and we’ll tell you how much you could save with Appointedd.
Your Results
Reclaim your admin time
Save up to:
{[ dayAppointments() | number:0 ]} extra hours per day
{[ monthAppointments() | number:0 ]} extra hours per month
{[ yearAppointments() | number:0 ]} extra hours per year
Multiply your revenue
Generate an extra:
£{[ (cust_call * calls_per_day / app_time) * app_cost | number:0 ]} per day
£{[ (cust_call * calls_per_day / app_time) * 5 * 4 * app_cost | number:0 ]} per month
£{[ (cust_call * calls_per_day / app_time) * 5 * 4 * 12 * app_cost | number:0 ]} per year
Retail case studies
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