Terms & Conditions

Effective 09 November 2021

Background

These Terms and Conditions apply to the use of our online booking platform subscription service (“Service”).

Definitions and interpretation

In these Terms and Conditions, unless the context otherwise requires:

• “Account” – an account required to access and use the Service (see Clause 4)
• “Calendar” – an online calendar available to manage bookings
• “Content” – all forms of digital information stored and displayed via the Service
• “Contract” – the contract between Us and you for the Service (see Clause 3)
• “Licence” – access rights to a single Calendar
• “Order” – your order for a Subscription
• “Subscription Confirmation” – Our acceptance of your Order
• “Subscription” – access rights to the Service, including trial versions
• “User” – a user of the Service
• “User Content” – data uploaded by Users into the Service
• “We/Us/Our” – Saloca Ltd (Appointedd), Company No. SC392223
• “Website” – https://www.appointedd.com

2. Information about us

The Service is provided by Saloca Ltd, registered in Scotland (Company No. SC392223) with registered address:
Suite 2, Ground Floor, Orchard Brae House, 30 Queensferry Road, Edinburgh, EH4 2HS.
VAT number: 201190958.

3. Your contract with us

3.1 You will be guided through the Subscription process.
3.2 A legally binding Contract begins once we email you a Subscription Confirmation.
3.3 The Confirmation will include:

• Details of your chosen Subscription
• Full pricing including VAT and taxes
• Duration of Subscription

3.4 If we cannot accept your Order, any payments made will be refunded within 14 calendar days.
3.5 By purchasing, you request immediate access to the Service. This waives your cooling-off cancellation rights.

4. Access and changes to the service

4.1 Subscription and Account are required to access the Service. Each Subscription includes a Licence.
4.2 We may make minor changes for technical or legal reasons or major upgrades (you will be informed).
4.3 Service interruptions will be communicated unless urgent.
4.4 General descriptions of the Service may vary slightly.

5. Accounts

5.1 Your Account information must be accurate and updated as needed.
5.2 Use a strong password. Don’t share access. Contact us immediately if your Account is compromised.
5.3 Don’t use someone else’s Account.
5.4 Your personal data is handled per UK data protection legislation.
5.5 To close your Account, email gdpr@appointedd.com.

6. Pricing

6.1 We ensure accurate service descriptions but minor variations may occur.
6.2 Confirmation emails include your Subscription price.
6.3 Prices may change over time.
6.4 Prices include VAT unless stated otherwise.

7. Payment

7.1 Payment is due upon purchase.
7.2 Accepted methods:

• Visa
• Mastercard
• American Express

7.3 No additional payment fees apply.

8. Cancellation

8.1 You may cancel with refund if:

• The Service is faulty or misdescribed
• You disagree with changes
• There’s a pricing or description error
• Delay outside our control
• We breach our legal obligations

8.2 Auto-renewals can be cancelled anytime, but access continues until the period ends.
8.3 To cancel, email hello@appointedd.com.
8.4 Feedback is optional.
8.5 Refunds will be issued within 14 calendar days.
8.6 We may cancel your Subscription. If so:

• If due to breach, no refund is due
• If for other reasons, we will refund the unused portion
• Refunds made to your original payment method

9. Intellectual property rights and licence

9.1 We grant a non-exclusive, revocable licence to use the Service.
9.2 You retain rights over your own User Content.
9.3 All other content belongs to Us or is licensed to Us.
9.4 You must not:

• Copy or attempt to acquire the Service
• Reverse engineer
• Facilitate unlawful access

10. Links to the service

10.1 You may link to our Service if:

• It’s done legally and fairly
• No false association is implied
• No logos are used without permission
• It doesn't damage our reputation

10.2 No links from sites containing illegal or offensive content.

11. Links to other content

We’re not responsible for third-party links. Inclusion of a link does not mean endorsement.

12. User content

12.1 You are responsible for your uploaded content.
12.2 You indemnify Us against damages from any violations.
12.3 You grant Us a global, royalty-free licence to use your content for operating the Service.
12.4 Deleting your Account removes your User Content but not third-party caches or your website widgets.
12.5 We may remove content that violates our policies or receives a complaint.

13. IP rights and user content

13.1 User Content belongs to the respective User or licensor.
13.2 You may not use another User’s content without permission.

14. Acceptable usage policy

14.1 You must use the Service lawfully. Prohibited actions include:

• Using viruses or malware
• Causing harm to others
• Illegal or fraudulent use

14.2 Prohibited content includes:

• Hate speech, violence, sexual solicitation
• Discrimination, threats, harassment
• Misleading impersonation
• IP violations

14.3 Breaches may result in:

• Suspension or closure of your Account
• Legal action
• Notification to authorities

15. Problems with the Service

Please contact support@appointedd.com or use the in-app messenger.

16. Disclaimers

16.1 Information is for general purposes only.
16.2 No guarantees of fitness, compatibility, or uninterrupted service.
16.3 Content may not always be complete or up-to-date.
16.4 User Content represents the views of the individual user only.

17. Our liability

17.1 Our liability is limited as follows:

• We are not responsible for indirect or consequential loss
• We are not liable for errors caused by your data
• Maximum liability is limited to Subscription value over last 6 months

17.3 Nothing excludes liability for death, personal injury or fraud.

18. Viruses, malware and security

18.1 We take precautions but cannot guarantee complete security.
18.2 You are responsible for your own security measures.
18.3 Don’t introduce malware or try to hack our systems.
18.6 Violations may be criminal and reported.

19. Privacy and cookies

See our full Privacy and Cookie Policy at:
https://www.appointedd.com/privacy-policy

20. Data protection

20.1 We follow strict backup and recovery procedures.
20.2 When processing personal data:

• We are the processor, you are the controller
• We follow lawful instructions and confidentiality
• Transfers outside EEA follow safeguards
• A list of third-party providers is available upon request

20.3 Processing details:

• Purpose: Online booking
• Duration: Contract term
• Subjects: Your customers
• Data: Identity and booking information

21. Communications from Us

21.1 We may send operational emails to Account holders.
21.2 Marketing emails are opt-in only and include unsubscribe links.
21.3 Contact gdpr@appointedd.com for issues.

22. Other important terms

22.1 We may transfer these Terms to another party.
22.3 You may not assign your rights without written permission.
22.4 No third party has enforcement rights.
22.5 Invalid provisions are severed without affecting the rest.
22.7 We use open-source libraries (list available online).

23. Changes to these terms

We may update these Terms. You’ll be notified before changes take effect.

24. Contacting us

📧 hello@appointedd.com

‍🌐 https://www.appointedd.com/contact-us

25. Law and jurisdiction

These Terms are governed by Scottish law. Disputes are subject to the exclusive jurisdiction of the Scottish courts.

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