Online booking and scheduling tools for retail

Drive footfall to stores and increase personalized, profitable engagements with your customers


We work with global brands and retailers

westfield london online booking Marks & Spencer | Appointedd Booking System The Wedding Gallery - online booking
Online booking and tour scheduling

Engage customers online and in-store

Appointedd’s customizable online booking apps allow your customers to conveniently make bookings for many in-store services such as personal styling and shopping, dress and suit fittings, beauty consultations, store events, and more. Create a seamless omnichannel experience by bridging the gap between your online browsers and in-store shoppers to increase footfall, dwell time, and loyalty.

Streamline operations across locations

Appointedd’s scalable model allows you to manage multiple retail locations from a single hub. With a choice of user permission levels and two-way calendar sync, your associates can easily keep on top of their schedules while management has a complete overview of each store’s productivity.

Manage multiple retail locations
Create and store all customer records

A personalized retail experience

Customer details are gathered at the time of booking and added to a customer profile within Appointedd’s CRM. Customer profiles include important consumer information including the number of previous visits, historic purchases and even customer’s shopping preferences, all of which can be used to aid in-store staff to deliver a truly personalized experience.

Offer experiential retail

In today’s digital age, consumer expectations for in-store and online interactions have never been greater. Customer experience dictates high street success and is key to driving engagement and sales. Offer customers the flagship experience in every location with 24/7 booking for all your in-store services and create the personal interactions consumers are seeking.

online booking app reporting

Read our Westfield case study Discover how an online booking solution enabled Westfield to engage customers, boost revenue and increase customer dwell time.

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Booking personal styling appointments online

Brand consistency across the board

Appointedd’s booking tools and automated communications are customizable to keep your brand front and center throughout the customer journey. Booking apps can be matched to your brand colours to stay in keeping with your website design, while the booking flow is completely customizable to give your customers the most streamlined and enjoyable experience. Email and SMS confirmations, reminders, and notifications are also highly customizable, to maintain the character of your brand across touchpoints.

What can you do with Appointedd?
Build customer loyalty with improved service and highly tailored experiences
Drive footfall to physical stores with quick, convenient online booking for in-store services
Personalize the customer journey with essential customer information stored in the CRM suite
Reduce costs and grow revenue by improving efficiency of sales and increasing revenue per customer
Differentiate the brand from competitors with advanced, progressive online tools
Influence buying habits and create more opportunities to sell by increasing engagement

Request a tailored presentation for your business

Discover what you can achieve with an online booking partner and an engaging, omnichannel customer journey.