Online booking and scheduling tools for retail
Drive footfall to stores and increase personalized, profitable engagements with your customers
We work with global brands and retailers
Engage customers online and in-store
Appointedd’s customizable online booking apps allow your customers to conveniently make bookings for many in-store services such as personal styling and shopping, dress and suit fittings, beauty consultations, store events, and more. Create a seamless omnichannel experience by bridging the gap between your online browsers and in-store shoppers to increase footfall, dwell time, and loyalty.
Streamline operations across locations
A personalized retail experience
Customer details are gathered at the time of booking and added to a customer profile within Appointedd’s CRM. Customer profiles include important consumer information including the number of previous visits, historic purchases and even customer’s shopping preferences, all of which can be used to aid in-store staff to deliver a truly personalized experience.
Offer experiential retail
In today’s digital age, consumer expectations for in-store and online interactions have never been greater. Customer experience dictates high street success and is key to driving engagement and sales. Offer customers the flagship experience in every location with 24/7 booking for all your in-store services and create the personal interactions consumers are seeking.
Read our Westfield case study Discover how an online booking solution enabled Westfield to engage customers, boost revenue and increase customer dwell time.Learn more
Brand consistency across the board
Appointedd’s booking tools and automated communications are customizable to keep your brand front and center throughout the customer journey. Booking apps can be matched to your brand colours to stay in keeping with your website design, while the booking flow is completely customizable to give your customers the most streamlined and enjoyable experience. Email and SMS confirmations, reminders, and notifications are also highly customizable, to maintain the character of your brand across touchpoints.