5 ways to win more business with a website that converts

• 06/08/2017 10:26 AM
You know your business needs a website to keep a competitive edge, but simply having a website is not enough to win over potential customers. Although it might be difficult to know where to start, there are some tried and tested ways to make sure your website stands the best chance of converting visitors into customers. Here are our top five tips for optimising your website right now. Read More
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How to improve your sales team’s performance with online booking

• 05/26/2017 10:37 AM
Did you know it takes an average of 8 cold call attempts to reach a prospect? And, did you also know that 80% of sales require 5 follow-up calls to seal the deal? If you assume the average length of a phone call to be between 10 and 15 minutes, that means every salesperson on your team might have to spend up to three and half hours on the phone to close a single sale. Read More
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How to excel at delivering an excellent customer experience

• 05/19/2017 9:14 AM
Customer experience is becoming more and more critical in business, and for good reason. Service-driven businesses in particular have been leading the charge in focusing on customer experience holistically, since it is this kind of business model that must cultivate the most involved relationship with their customers. And a recent report by Forrester predicted that the brands that would see the biggest successes in the coming year would be those who go beyond “CX fundamentals” into the realms of “data security, emotional drivers, conversational interfaces, and metrics.” Read More
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