Provide the ultimate retail experience to customers with smart online booking technology
Appointedd’s world class booking tools drive footfall into stores and increases personalized, profitable engagements with your customers
Increase footfall to stores
Appointedd helps drive in-store footfall by converting online browsers into in-store shoppers. Online booking allows you to take 24/7 appointments for in-store services such as personal styling and shopping, dress and suit fittings, beauty consultations, store events and many other in-store services. By providing valuable consumer data, staff can offer a personal and meaningful experience to customers, creating further sales opportunities, increasing dwell time, and promoting brand loyalty.
Streamline operations across locations
Appointedd’s scalable model allows you to manage multiple locations from a single hub. With a choice of user permission levels and two-way calendar sync, your associates can easily keep on top of their schedules while management has a complete overview of productivity.
Deliver superior service
With Appointedd’s automated marketing tools, customers can receive triggered notifications based on information such as number of bookings, or events such as their birthday. Highly personalized marketing messages can be sent to customers to encourage them to return, increasing footfall to stores.
A personalized retail experience
See a record of customer activity and communications from online booking to in-store sales. Customer details are gathered at the time of booking and added to a customer profile within Appointedd’s CRM, for use in marketing campaigns or as an aid for staff to deliver a truly personalized service.
Increase revenue per customer
Convert more online traffic to scheduled appointments for personal shopping, fittings, and more with a proven call to action. Online booking easily allows sales associates to upsell and cross-sell during scheduled appointments for in-store services, resulting in a higher average spend per customer.
Nurture customer loyalty
Appointedd’s marketing tools provides the ability to reach out to existing customers according to past interactions, demographic, or their current stage of the customer journey. Once a customer has attended an appointment, their details are stored in the system for use with SMS and email marketing tools, growing customer loyalty effortlessly.
Award-winning evergreen technology
Appointedd is currently working with some of the biggest retailers in the world to deliver progressive service offerings. Our superior security credentials are best in class, and our customer support has been called outstanding. With a scalable model of cloud-based, evergreen software that keeps you always up to date, Appointedd helps you to futureproof your business.