Appointedd's Compliance and Security

Appointedd is ISO 27001:2013 certified, which relates to how we manage our own business data, how we manage client data, and how we handle the data associated with our client’s customers. ISO 27001, internationally recognized security standard, is a mark of how seriously we take your data security.

Appointedd has worked through the requirements and implemented the processes necessary to gain our Cyber Essentials Plus certification. This demonstrates that our approach is security first, focusing on best practises in cyber security.

Appointedd complies with the EU General Data Protection Regulation (GDPR). To help you manage your obligations to GDPR, we have updated our systems and processes to ensure that we are not only compliant ourselves, but are providing functions that aid our customers in their GDPR compliance. You can read more about this in our privacy policy.

Appointedd automatically tracks and records all the information you need to stay compliant with regulations such as MifiD II, AML, and KYC. This includes dates, times, locations, attendees of meetings, as well as records of all automated communications with clients. These records are stored against individual client records automatically for a complete digital paper trail.

Appointedd is compliant with the California Consumer Privacy Act (CCPA). The CCPA came into place on 1st January 2020 and enhances the privacy and consumer protection rights for residents of California. You can read more detail about this in our privacy policy.

We are fully PCI DSS and PCI SAQ compliant through our relationships with our partners.

Appointedd’s infrastructure is hosted on Amazon Web Services (AWS), in eu-west-1 (Ireland), and is hosted across three physically segregated data centres to provide redundancy. Systems within our infrastructure are designed to be distributed and make use of elastic scaling, allowing us to scale up our services to meet increasing traffic automatically. 

Our elastic infrastructure allows us to scale quickly to handle high volumes of traffic. Load balancers react to changes in traffic and CPU usage and automatically deploy more servers to split incoming traffic between. This ensures there are always more than enough resources to meet demand and provide continuous availability.