Please tell us your name and how long you’ve been in the team

My name is Matt and I’ve been on the team for around 5 months.

Tell us a little bit about you?

I’m born and bred in Edinburgh and have lived in Leith for the majority of my life, I lived in Glasgow for 2 years while I studied Commercial Music at University of the West of Scotland.

I have worked as a bar manager, in banking and more recently worked for Scottish Rugby Hospitality, Hibernian Football Club, and Edinburgh Chamber of Commerce. In my spare time I play and coach hockey for Inverleith Hockey Club!

What is your role at Appointed?

Business Development Representative – this is a fairly new role within Appointedd so it has been a lot of fun getting to grips with what the role looks like and figuring out how we can look at businesses of all sizes to help improve their internal processes but also how they can really make the customer journey easy and enjoyable!

What does that involve, day to day?

It sounds like a cliché but no two days are the same in this role. We get a lot of new sign ups to try out Appointedd every day so I get in touch with anybody who books a trial with us to better understand their business, get to know them a little bit and finally give them any help or support they might need in getting set up.

I do a lot of outreach to businesses that I believe could benefit from adopting Appointedd and starting off those conversations. I operate across both out Business Development team and our Self Serve team and I absolutely love the huge range of businesses I get to speak to on a daily basis!

Your favourite Appointedd moment?

My 1-1 chats with the team when I started. Everybody was so supportive in helping me learn about the business and there was no question too small. The team were so welcoming and feel like one big family!

One thing you’d love to book?

A trip to New York.

Published on 19 August 2021