Drive footfall into stores and increase personalized, profitable engagements with your customers
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Retailers can deliver an excellent customer experience by increasing meaningful in-store engagements with online scheduling. Customers prefer to shop in-store, but with consumers feeling increasingly time-poor the convenience of online tools and personalization can make all the difference to increasing footfall, improving loyalty, and maximizing revenue per customer.
Increase footfall to stores
Appointedd helps drive in-store foot traffic by converting online browsers into in-store shoppers. Our online appointment booking apps allow you to take 24/7 appointments for in-store services. By providing valuable consumer data, staff can offer a personal and meaningful experience to customers, creating further sales opportunities, increasing dwell time, and promoting brand loyalty.
Deliver superior service
With Appointedd’s automated marketing tools, customers can receive triggered notifications based on information such as number of bookings, or events such as their birthday. Highly personalized marketing messages can be sent to customers to encourage them to return, increasing footfall to stores.
Increase revenue per customer
Convert more online traffic to scheduled appointments for in-store services with a proven call to action. Offer bookable personal shopping, fittings, and more. Online booking easily allows sales associates to upsell and cross-sell during scheduled appointments for in-store services, resulting in a higher average spend per customer.
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Nurture customer loyalty
Appointedd’s marketing tools provide the ability to reach out to existing customers according to past interactions, demographic, or their current stage of the customer journey. Once a customer has attended an appointment, their details are stored in the system for use with SMS and email marketing tools, growing customer loyalty effortlessly.
Reliable, evergreen technology
Appointedd works with some of the biggest retailers in the world to deliver progressive service offerings. Our security credentials are best in class, and our customer support has been called outstanding by our customers. Our scalable model has always been cloud-based and evergreen to keep you up to date and, with our API, plugs seamlessly into your existing technology stack to help you future-proof your business.
Streamline operations across locations
A personalized retail experience
View a complete record of customer activity and communications, including all bookings and automated emails. Customer details are gathered at the time of booking and added to a customer profile within Appointedd’s CRM, for use in marketing campaigns or as an aid for staff to deliver a truly personalized service.