Using an appointment book can be a hassle. A client calls, they want to book, you pick up the phone and hope you’ve understood what they're saying. Then you have to find the right date page, the right time and check that it’s available, all while juggling the phone, making dramatic Sorry! Just a minute! gestures towards a poorly-timed walk-in, and finding that damn pencil. Read More

We’re passionate about service businesses so we put our heads together to share our top five tips for running a successful small service business. In short it’s all about striking the perfect balance between delivering great service to your clients and being a savvy business owner. Great work skills + Great business skills = Superpowered Service Business So how do you strike that balance? Read More

  Global teams, digital nomads, and footloose freelancers are now bookable anywhere, any place, any time(zone). #TeamAppointedd has managed to build the world’s first three-way timezone scheduling system. Read More

As a small business owner there is always something to do, whether it's the day-to-day runnings of your business, your sales campaign, or getting on top of those dreaded books. We hear you! This week we are featuring a guest blog by hypnotherapist Sara Maude with tips on how to boost your productivity – so you can make the most of your time and get on doing with what you love. Read More

Well, it's safe to say this week has definitely been up there with one of the best weeks for Team Appointedd! Last night, Appointedd and FreeAgent came together along with lots of small business superstars to celebrate our recent integration! It was so great to be able to engage with so many enthusiastic small business owners who were excited about the potential of what this integration could do for their business. Read More

This is one of those topics that is always interesting to talk about when you share you previous work experiences with friends and acquaintances. Being new in a company can be a little intimidating since you are entering a new environment. Some people have a natural ability to welcome people and make them feel part of the team right away. This fortunately was the case for me when I started at Appointedd. It was my first time in Edinburgh and the team welcomed me when I arrived (even though my starting day was 10 days later). We visited the city all together the whole day and went for a few pints. What better way to get to know each other better, right? Now of course, it is not always like that nor it is always possible to do it this way. Still, you might need to consider some elements that are important when welcoming your newest member of staff. Read More

For many service businesses, the service you offer to the consumer is somewhat intangible: they cannot see the service, they cannot try out that haircut or return it if they don't like it. What is servicescape? The definition Your customers have to create expectations and perceptions of value from somewhere, and they often look to the physical environment, also known as the servicescape. Read More

If you are seeking to reach more customers and build a stronger relationship with them, chances are you've tried email marketing. It's a convenient way to keep in touch with your clients and keeping them aware of your activities. Here are a few tips to use email marketing backed by interesting data on user habits. Read More