Emplifi
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Emplifi offers a wide variety of tools to elevate your digital strategy. Their popular live virtual shopping tool connects online shoppers with product experts via HD live video. Emplifi provides retailers with new ways to engage and serve customers.
About the partnership
Appointedd and Emplifi have partnered to deliver a seamless virtual shopping and customer engagement solution. Through this integration, customers can book 1:1 video appointments directly from your Emplifi live shopping agent, helping retailers drive deeper connections and increase conversion across digital touchpoints.
Key Collaboration areas
Seamless virtual appointment booking
Customers can schedule 1:1 video appointments directly within the Emplifi live shopping experience, simplifying the path from interest to interaction.
Integrated video session access
Each booking includes a unique customer link, while agents join via Emplifi—ensuring smooth, secure entry to every virtual session.
Fallback scheduling outside live hours
Capture demand even when live agents aren’t available by offering scheduled appointments during offline periods.
Flexible support for any format
From individual product demos to large-scale virtual events, the integration supports a wide range of customer engagement formats.
Benefits for shared customers
Streamlined booking experience
Let customers book appointments directly through your Emplifi-powered experience
Boosted sales potential
Use live video to convert interest into sales in real time
Reliable availability
Ensure customers can book even outside live agent hours
Scalable engagement
Easily manage everything from 1:1 chats to large virtual events
Let's build something together
From discovery to delivery, we’re here to collaborate, innovate, and scale with you. Let’s explore how we can bring more value to your customers—together.