A true omnichannel booking management system

You want to meet customers where they are, no matter what channel they're using to book appointments and offer a seamless, personalised brand experience. And, of course, you want to set, track, and hit clear KPIs tried to these bookings. Let's make it make it happen

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Trusted by the world's leading brands

Joined up journey deliver results

300%
Average basket value for a UK retailer
360%
More enquiries for Space NK
230%
More bookings for Charlotte Tilbury

Bridge the gaps in your booking journey

Book across multiple channels

Take instant bookings with real-time availability from your sites, apps, socials, SMS, and in-store devices.

Offer a seamless experience

Build a widget that sits seamlessly on your site, fits your brand identity and integrates with all your tech.

Manage it all from one app

Access bookings , manage team resourcing and create reports all from one easy-to-use app.

Draw customers to your store.
Drive traffic to your site.

You can connect your online and offline customer journeys with our omnichannel booking management system. By remembering preferences, suggesting complementary products, or offering services, you can drive conversions between touchpoints.

Seamless for you and your customers

“The customer journey and the in-store journey work well together. That managers can use it on the shop floor, and even via their phones, makes the process seamless and smooth for our customers
Louis Coelho
Retail Operations Manager, Charles Tyrwhitt

Delight, wow and inspire on a global scale

You can offer an omnichannel booking management system across multiple locations and languages for a truly connected customer journey

Worldwide locations. One app.

Run and monitor bookings across regions and franchises. With the control in your hands, you can manage global events and services.

Multiple timezones. Multiple languages.

Remove confusion with a system that adapts multiple time zones, international availability and local languages.

Global control. Local flexibility.

Remote teams can set their local timezone and working hours, so both you and your customers can view real-time availability.

Connected at every touchpoint

"We are an omnichannel business, and we want our customers to engage with us via our website and to visit us in-store. So for us, Appointedd has been a key in connecting the two - it's created a more streamlines customer journey."
Hannah Templeman
CRM and Loyalty Manager, Space NK

Offer a premium brand experience

You can integrate bookings on every channel and totally customise your booking system. Add images, fonts, and colours, and personalise communications so the experience looks and feels like your brand.

Use data to improve the journey

Easy-to-use dashboards, reporting and quarterly performance reviews mean you can constantly improve your customer journeys and conversions.

Your customers expect more. You deserve better.

From first chat to scope to onboarding, we work closely with you to make your life easier, with the kind of service you expect from a strategic partner.

Team of industry experts at hand

Dedicated account management drives ROI from bookings.

Enterprise SLA's and 24/7 support

Customisable solutions tailored for your retail needs.

In-depth data and reporting

Simple dashboards and regular reviews help turn insights into action.

Smooth onboarding from scope to launch

See value fast from your omnichannel booking system.

Stop flying blind. Start leading with insight.

See how Appointedd can give your teams the data clarity they need to make smarter, faster decisions at every level of the business.

Book a Demo