Stay open online with simple retail booking solutions
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Powering online booking for the world’s best brands… and you!
Businesses that love Appointedd
The widget is on the website and we've seen a real massive spike in additional sales revenue that comes in as a result of that.
Mamas & Papas
Appointedd has allowed us to offer a streamline and easy online booking system that integrated seamlessly into our customer journey. When COVID-19 hit and the highstreets had to shut, we saw a huge increase in demand for our virtual shopping consultation and online product demonstrations from our customers, so we needed a fuss-free and simple system to manage the bookings.
Natural Baby Shower
Appointedd enables us to improve our customer service and manage the surge of customer bookings all at once.
Explore all retail booking system features
- Activity log
- API & webhooks
- Asset & inventory management
- Booking website & widgets
- Booking form
- Calendar sync
- Capacity management
- Covid safety
- International meetings
- Marketing automation
- Mobile app
- Online payments
- Reminder, follow-up & confirmation
- Service scheduling
- Staff scheduling
- Timezone scheduler
- Video conferencing
- & more
Connect with your customers
Let your customers know you are still operating and are able to serve them from anywhere with bookable online services. Whether you’re an essential shop that needs to manage footfall or a closed retailer needing to create new revenue streams, Appointedd has the solutions to keep you connected to your customers.
Our feature-rich technology and user-friendly system gets you online quickly so it’s easy for you to maintain services, communicate with your customers and keep money coming in.
Create revenue streams, even when you’re closed
Incorporating online booking tools into your retail business is a quick and easy way to optimize your revenue streams and maintain a steady cash flow, whether your store is open or closed.
Appointedd’s scheduling software is equipped to integrate our carefully selected payment partners, including Square, Stripe and Braintree, so you can take deposits or full payments online as part of your booking flow.
Customizable booking tools
- Your unique booking website
- Simple setup with no coding or design skills required
- Customize the design to stay in line with your business
- Native booking calendar frame
- Simple setup with a short code provided by your account
- Fast loading and mobile optimized for the best experience
Stay open online
Appointedd’s software solutions for small businesses enable you to make a range of your retail services available online.
Create bookable video calls and consultations to serve your customers at home, use virtual showrooms to showcase the look and feel of your products, and provide virtual advice to secure online sales.
Show off your brand
Personalize your booking tools to reflect your retail brand and boost brand awareness amongst your customers. Appointedd’s fully customizable features allow you to align your retail booking tools with your website and other online branding. You can edit and customize:
- company logos
- brand colors and imagery
- available services with descriptions
- business information, such as location and opening times
Carefully selected retail booking system integrations
Easily take online bookings
We have a range of online booking tools to suit retail businesses, including booking widgets that can be embedded into your website, social media pages and marketing emails to enable you to start taking bookings seamlessly.
If you don’t have a website then we can give you a free one-page microsite that will enable your customers to engage with you online. Customize your booking flow with relevant business updates, on-brand imagery and set booking questions to get the information you need from your customers ahead of time.
Turn clicks into engaged customers. Online retail appointment services such as consultations, click and collect bookings, and Zoom or Microsoft Teams events will help you to meaningfully connect with customers across channels, both online and in store, and give them the confidence to buy.
Appointedd’s omnichannel retail software captures online traffic at the height of interest and is proven to increase average basket values by up to 300%, and boost conversion rates for virtual services by up to 50%.
Improve customer communications
Deliver enhanced communications to your customer with easy communication features that let you customize and automate email and SMS for confirmations of bookings, reminders and follow-ups after appointments and events.
Appointedd’s CRM is equipped to record engagement and capture customer data compliantly, so you can use detailed customer insights to tailor your communications, improve service and build brand loyalty.
Get actionable results
See how your customers are interacting with your retail scheduling services with Appointedd’s detailed business reports. Filter results that are relevant to you and view KPIs such as total bookings, revenue and cancellations.
Our reliable data will give you the actionable results you need to create more tailored and targeted resources, so you can increase conversion and watch your retail business grow.
Collaborative team tools
Improve your employee scheduling with our cloud-based system that can be accessed from anywhere, ideal for retail teams and consultants working remotely. A range of collaborative features allow for seamless workflow and enhanced customer service from your team:
- manage individual bookings and consultations
- instantly view booking and customer information
- add notes and updates to bookings
- sync your Appointedd retail calendar with your external calendar, for accurate updates in real-time
Business overview on the go
Manage capacity and stay safe when you open
Give your customers the confidence to shop with you safely. Appointedd’s booking tools encourage pre-booked store visits so you can allow for safe social distancing of consultants and customers.
Capacity management can help you to predict footfall and adjust your resources as they’re required. Adjust appointment slots to add buffers before and after to allow for sanitisation and minimal customer interactions, and add new scheduling resources as and when needed in line with restrictions.
Simple set-up to get you started
Appointedd’s user-friendly tools are easy to set-up, manage and customize, so your business can enjoy the benefits of our retail appointment software straight away.
We provide set-up support and accessible ongoing support options to help you get the most out of your account.
Industry leading support from day one
- 24/7 live support provided by experts
- Guided phone or video-conferencing setup call
- Free introductory consultation and training
- Wealth of online support knowledge base
- Industry-specific in-app product tours
Free 14 day trial Get familiar with all Appointedd features. Without a credit card and without a commitment.Get started for free
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