Stay open online with simple retail booking solutions

Let your customers know you are still operating and are able to serve them from anywhere with bookable online services. Whether you’re an essential shop that needs to manage footfall or a closed retailer needing to create new revenue streams, Appointedd has the solutions to keep you connected to your customers.

Our feature-rich technology and user-friendly system gets you online quickly so it’s easy for you to maintain services, communicate with your customers and keep money coming in. 

Appointedd’s software solutions for small businesses enable you to make a range of your retail services available online.

Create bookable video calls and consultations to serve your customers at home, use virtual showrooms to showcase the look and feel of your products, and provide virtual advice to secure online sales. 

We have a range of online booking tools to suit retail businesses, including booking widgets that can be embedded into your website, social media pages and marketing emails to enable you to start taking bookings seamlessly.

If you don’t have a website then we can give you a free one-page microsite that will enable your customers to engage with you online. Customize your booking flow with relevant business updates, on-brand imagery and set booking questions to get the information you need from your customers ahead of time. 

Deliver enhanced communications to your customer with easy communication features that let you customize and automate email and SMS for confirmations of bookings, reminders and follow-ups after appointments and events.

Appointedd’s CRM is equipped to record engagement and capture customer data compliantly, so you can use detailed customer insights to tailor your communications, improve service and build brand loyalty. 

Improve your employee scheduling with our cloud-based system that can be accessed from anywhere, ideal for retail teams and consultants working remotely. A range of collaborative features allow for seamless workflow and enhanced customer service from your team:

• manage individual bookings and consultations
• instantly view booking and customer information
• add notes and updates to bookings 
• sync your Appointedd retail calendar with your external calendar, for accurate updates in real-time

Give your customers the confidence to shop with you safely. Appointedd’s booking tools encourage pre-booked store visits so you can allow for safe social distancing of consultants and customers.

Capacity management can help you to predict footfall and adjust your resources as they’re required. Adjust appointment slots to add buffers before and after to allow for sanitisation and minimal customer interactions, and add new scheduling resources as and when needed in line with restrictions.