Automotive scheduling software that speeds up sales and streamlines operations
Appointedd is proud to power:
Spend more time selling
With Appointedd, customers can book all in-person or virtual appointment services online in seconds.
All services, such as MOTs, servicing, showroom visits, and test drives can be booked online via your website, or unique links in emails and social media – saving your staff valuable time on manual admin.
No more costly no-shows
Restore confidence in your appointment schedule with a reduction in no-show appointment rates of up to 67%! All Appointedd bookings trigger automated communications via email or SMS, including a booking confirmation, reminder, and even appointment follow-up.
Booking reminders reduce your no-shows and make appointments more reliable, so you can confidently invest in the right staff, materials, and resources for an optimal ROI.
Streamline multiple schedules
Appointedd’s automotive appointment scheduling software is adaptable and scalable, enabling you to manage multiple locations, staff, and services from a single hub. Our multi-location feature enables your customers to view schedules for different locations across your enterprise to help capitalize on service and appointment availability.
With a choice of user permission levels and individual resource calendars, your associates can also easily keep on top of their daily appointments while management has a complete overview of productivity.
Maintain cash flow
Integrate your Appointedd account with one of our online payment gateways for an additional revenue stream. Stripe, Square, and more integrate seamlessly with your online bookings to enable you to process either full or part payments for your automotive services.
Take deposits for showroom visits, test drives, and MOTs to maintain your cash flow and incentivize customers to keep their appointments. Payments can then be made refundable against a fulfilled booking, or redeemable against a purchase or service.
Better booking information
Utilize Appointedd’s custom booking flow to gather details of customers’ preferences and requirements at the time of booking, so your team can prepare prior to the appointment, deliver a truly personalized service, and close more sales.
Customize your online booking tools to prompt customers to include details about their reasons for booking, existing vehicle information, and preferences for new vehicles. Adapt questions to match the service being booked for to help your teams improve service and maximize conversion.
Improve customer loyalty
Keep in touch with your customers and nurture loyalty with Appointedd’s marketing suite. Create and automate email and SMS marketing campaigns and communications that target customers based on their booking behaviour and preferences.
Share offers, exclusive content, and reminders to book in for required services, such as MOTs. Customize campaign content to reflect your brand and connect effortlessly with your customers for increased engagement and repeat business.
Intelligent reporting
Detailed data reports enable you to understand the operations of each showroom, service centre, and workshop. Appointedd reports show you who is using what space or service, booking and cancellation rates, communications usage, and the source of your bookings.
Harness the power of your report data to learn where your resources can be maximized, and where you may need to adapt in order to better future-proof your business.
Comprehensive in-built CRM
Appointedd’s CRM helps you to simplify customer management with comprehensive and compliant customer profiles. During the booking process, a digital audit trail is automatically triggered enabling you to keep a compliant record of booking schedules, assisting with regulations such as the GDPR and track and trace.
Equipped to record detailed customer notes, your staff can review and share the relevant information they need – date of last service, car preferences, current vehicle information. The Appointedd CRM can also integrate with your existing systems for fast and seamless implementation.
A reliable and secure solution
Appointedd is a reliable and secure system for automotive enterprises, streamlining operations and improving efficiency. We are proud of our commitment to security, with an ISO 27001 certification in addition to meeting other stringent security standards.
Our evergreen approach also empowers you to scale up your scheduling system in line with your business needs – we never charge on top of our subscription fee for updates or our API – for a solution you can rely on now and in the future.
Integrations
