Castlefield Beauty Bar is a hair and beauty salon in the heart of Manchester city centre, specialising in hair, nails, makeup and massages. Owner Anish Nambiar is a serial entrepreneur with successful businesses in the travel, property and beauty industries. Often travelling on business, Anish needed a solution that would give him full visibility and control of his salon and bookings wherever he is.
Customer notes are also tracked in Appointedd, a feature Anish uses to ensure he’s giving great customer service. Customer details in Appointedd automatically appear in Anish’s Epos Now account, keeping customer records up to date across both systems. This allows Anish to use other Epos Now integrations. Anish uses Epos Now’s loyalty functionality to reward customers with a point system, like their larger corporate competitors.
Anish uses Epos Now for its user friendly interface, providing him with total control of every aspect of the business. Anish can easily log in to the Epos Now back office on his phone to track products, sales and employee information.
Anish can also fill cancellations and empty slots at the last minute by sending out SMS or email campaigns via Appointedd. Having sent SMS campaigns for Valentine’s Day offers, and even discounts for ‘Terrific Tuesdays’, a day in the salon that is traditionally quieter, Anish understands the impact that direct marketing can have on his salon.
Anish takes advantage of Epos Now and Appointedd’s exclusive partner pricing to get the best tools at the lowest price.
For just £30 per month, Anish has access to the full Appointedd system, unlimited booking apps and email marketing. The package even includes 250 SMS credits! Get yours today!
Don't forget the coupon EPOSNOW on the signup page to qualify for our exclusive partner discount!