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Castlefield Beauty Bar

Castlefield Beauty Bar is a hair and beauty salon in the heart of Manchester city centre, specialising in hair, nails, makeup and massages. Owner Anish Nambiar is a serial entrepreneur with successful businesses in the travel, property and beauty industries. Often travelling on business, Anish needed a solution that would give him full visibility and control of his salon and bookings wherever he is.

“I chose Appointedd because it gives me access to the system from anywhere and allows me to keep track of day to day salon appointments and sales.”

Anish Nambiar, Director

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Seamlessly manage your salon with Appointedd and Epos Now
castlefield_4_sq.jpg The Epos Now point of sale platform combined with seamless integration with Appointedd proved to be the perfect solution for his business requirements. Using Epos Now and Appointedd enables Anish to manage his entire business from his back pocket. This gives Anish visibility to all sections of his business, from appointment booking to staff management.

“I am an entrepreneur with several business ventures and have been investigating potential appointment systems which allow me to keep track on my beauty salon & spa business… The Appointedd system is affordable with the ability to integrate to your point of sale system and backed by excellent support from the team."

Anish Nambiar

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Customers can book online 24/7 on the Castlefield Beauty Bar website using the Appointedd booking app which is customised to match the Castlefield website’s look and feel. 

Take our 14 day trial and watch your business soar!

Anish’s team can cross check the daily appointments in the online diary with the day end reports to ensure that all the accounts are in order, providing a seamless flow from online booking to printing the till receipt. Salon staff can create transactions in the Epos Now till system seamlessly from the online diary, quickly and easily taking payment from customers.

“The ability to be able to reconcile accounts via the report in Epos Now and Appointedd makes it really easy for our accounts to be done. And if there’s a discrepancy in the accounts I can always go back and check the appointment in Appointedd to sort it out. It really simplifies the business management.”

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Customer notes are also tracked in Appointedd, a feature Anish uses to ensure he’s giving great customer service. Customer details in Appointedd automatically appear in Anish’s Epos Now account, keeping customer records up to date across both systems. This allows Anish to use other Epos Now integrations. Anish uses Epos Now’s loyalty functionality to reward customers with a point system, like their larger corporate competitors. 

"We always make sure the notes are kept up to date, and the Appointedd system records every booking. This means we have fantastic customer records that allow us to give great customer service. Appointedd also has a handy report that shows us who spends the most money with us, so we know who our best customers are."

Anish uses Epos Now for its user friendly interface, providing him with total control of every aspect of the business. Anish can easily log in to the Epos Now back office on his phone to track products, sales and employee information.

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Anish can also fill cancellations and empty slots at the last minute by sending out SMS or email campaigns via Appointedd. Having sent SMS campaigns for Valentine’s Day offers, and even discounts for ‘Terrific Tuesdays’, a day in the salon that is traditionally quieter, Anish understands the impact that direct marketing can have on his salon.

Anish takes advantage of Epos Now and Appointedd’s exclusive partner pricing to get the best tools at the lowest price.

For just £30 per month, Anish has access to the full Appointedd system, unlimited booking apps and email marketing. The package even includes 250 SMS credits! Get yours today!

Don't forget the coupon EPOSNOW on the signup page to qualify for our exclusive partner discount! 

 

Boost your salon bookings, sign up for Appointedd today!