Customer Feature: Aquarius Contact Centres
“It makes a big difference to our operators, and the service that our customers receive.”
Aquarius is Scotland’s only homeworker call centre, with their operators working from their own homes, answering calls for more than 300 clients. Roddy Forfar, Managing Director of Aquarius, took the time to talk to me about what makes the business unique, and why they chose to partner up with Appointedd.
Featuredd: Falkirk Business Hub
Falkirk Business Hub is a modern business centre based on the original site of Falkirk’s General Post Office. It was converted in 2013 and now houses businesses of all shapes and sizes, from translators to plumbers to solicitors. The Hub uses Appointedd to manage their meeting room bookings – we caught up with FBH Manager Douglas Farquhar to talk about how booking has changed and the art of combining technology with the personal touch. (more…)
Featuredd: Mint Car Care
Rev up your business with Appointedd and FreeAgent
In this month’s Featuredd, we met with Appointedd customer Kenneth McGuigan from Mint Car Care, who is using FreeAgent and Appointedd to take his business up a gear.
Kenny started Mint Car Care in October 2014 and is now the market leader for valet services in the Edinburgh area. We spoke to Kenny about cars, interesting characters, using FreeAgent to keep on top of accounts, and how Appointedd has helped him build his business. (more…)
Guest Blog – Capture Data over WiFi with BLACKBX
FEATUREDD: Escape Spa
Set in an Edinburgh old town street like a bright blue gem of a business, Escape Spa offers beauty and relaxation treatments from manicures to Swedish massages. They also happen to be wonderful Appointedd customers: I set off on an uncharacteristically humid June afternoon to pay them a visit and chat about how the business uses Appointedd. (more…)
Stop the presses! How to get your startup news in the media in 5 simple steps
For some, the media and all related jargon and etiquette can be an intimidating arena to walk into. Press releases and embargoes and boilerplates… if it all seems just a bit overwhelming, your very newsworthy development could end up going largely unnoticed.
But you can harness the power of the media to showcase your big news to the wider world. Just follow this five-step outline and you’ll be seeing your story everywhere in no time. (more…)