Drive service engagement and increase footfall with streamlined online booking tools
Improve consumer engagement by reducing queue times and maximizing convenience while increasing store visits and consumer dwell time
Engage customers online and in person
Appointedd’s customizable online booking apps allow your customers to conveniently make bookings for a range of services such as mobility vehicles, kiddy cars, personal shopping, events, and more. Create a seamless omnichannel experience by bridging the gap between your online browsers and in-mall shoppers to increase footfall, dwell time, and loyalty.
A personalized shopping experience
Our technology allows shopping malls to streamline their booking processes, deliver a personalised service and maximise their customers’ shopping time. Customer details are gathered at the time of booking and added to a profile within Appointedd’s CRM. Customer profiles include important consumer information including the number of previous visits, historic purchases and even customer’s shopping preferences, all of which can be used to aid staff to deliver a truly personalized experience.
Increase loyalty and generate repeat visits
Increase customer loyalty and generate more repeat visits with Appointedd’s powerful marketing suite and automated communications. Segment customers and send them promotions based on past interactions, demographics, or even what services they’ve booked previsously. Use automated emails or text messages to send booking reminders or follow-ups to encourage repeat visists and nurture existing relationhsips.