Smart, online booking for home improvement services
In-store consultations and home design installations can be booked online, creating a seamless, online-to-offline experience
Vice President, SMB, Inside Sales
Connect your customers, from website to store
Appointedd helps drive in-store footfall by converting online browsers into engaged in-store shoppers. Our customizable booking technology allows your customers to view your teams’ real-time availability and conveniently book an in-store appointment or home design visit. Your customers can also input key purchasing information at the time of booking, which empowers your staff to deliver an engaged and personalized service.
Streamline operations across locations
Appointedd’s future-ready, scalable scheduling technology allows you to manage multiple locations from a single hub. With a choice of user permission levels, two-way calendar sync and real-time booking, your sales, design, and fitting teams can easily keep on top of their schedules while management has a comprehensive and complete overview of business activity.
A personalized customer experience
Keep in touch with your customers beyond online and in-store purchases using Appointedd’s smart automated marketing tools. Send personalized booking confirmations and reminders via SMS or email base on information such as the type of service or consultation booked. View a complete record of customer activity and communications, from booking to closed sale, which can be managed in Appointedd’s system or exported to your CRM.
Increase revenue per customer
Increase your number of booked appointments with a strong call to action on your website. Appointedd’s scalable, easy-to-use technology drives footfall in-store, creating more opportunities for your sales staff to up-sell and cross-sell during consultations. Connecting your customer from website to store increases customer dwell time and higher average basket value.
Read Westfield's case study Learn how Appointedd and Westfield work together to deliver an omnichannel booking solution.Learn more
Nurture customer loyalty
Appointedd’s marketing tools creates multiple touchpoints with your customers which you can be customised based on their past interactions, demographic, or their current stage of the customer journey. Once a customer has attended an appointment, their details are securely stored and can be used for follow-up or customer nurtures, keeping your brand front of mind while effortlessly building customer loyalty.
Award-winning evergreen technology
Appointedd is currently working with some of the worlds leading retailers to deliver progressive service offerings. Our superior security credentials are best in class, and our customer support has been called outstanding. With a scalable model of cloud-based, evergreen software that keeps you always up to date, Appointedd helps you become a truly digital business and gain a competitive edge.